Privacy Policy

At Glorious Gangsta®, we respect the privacy of our customers and website visitors. This policy explains how we collect, use, and protect your personal information.

Please read this privacy policy carefully to understand our practices regarding your data. By visiting our website or making a purchase, you agree to the terms of this privacy policy.

What Information We Collect

Glorious Gangsta® collects certain personal information to provide you with the best possible service. The data we gather depends on how you interact with our website and brand.

Account Registration: When creating an account, we require your name, email address, and account password. You may also choose to provide your birthday, gender, location, and profile picture. This allows us to personalize your shopping experience.

Purchases: To process orders, we collect your name, billing/shipping address, phone number, email address, and payment information. This data is used to complete transactions, fulfill orders, and keep you informed of order status.

Marketing Sign-Up: If you opt-in to receive our marketing emails, we store your name and email address. This allows us to send updates, promotions, and newsletters related to Glorious Gangsta®. You can unsubscribe at any time.

Surveys: Occasionally, we may ask you to complete surveys that request additional personal information like product preferences, shopping habits, income, lifestyle, and demographics. These surveys help us improve the shopping experience.

Sweepstakes: For contests, giveaways or promotions, we collect the data needed to administer the program such as your name, age, email address, and mailing address. Participation is optional.

Customer Service: When you interact with our customer service team via email, phone, chat, social media or in-store, we add those conversations to your account profile to assist you more effectively on future support occasions.

Website Browsing: As you navigate through our website, we automatically receive information about your device and browsing behaviors using cookies, web beacons, pixels, and related technologies. See our Cookies Policy for more details.

How We Use Your Information

Glorious Gangsta® uses the data collected primarily to fulfill our contractual obligations and provide you with the information, products and services you request.

We may also use your personal information for the following purposes:

  • Process, fulfill and follow up on your orders and purchases
  • Manage your account registration, online profile and preferences
  • Improve our products, site design, and shopping experience
  • Provide customer support, troubleshooting and dispute resolution
  • Respond to your requests, questions, comments, and concerns
  • Send product updates, newsletters, offers, surveys and Glorious Gangsta® content
  • Administer contests, sweepstakes, promotions, and events
  • Detect and prevent fraud, abuse and unauthorized access
  • Analyze site usage, trends and customer demographics
  • Comply with legal obligations and exercise legal rights
  • Share with trusted third parties who assist us in operating the website, mobile app and conducting business

We always aim to collect and use your personal information in a transparent, ethical, and responsible way.

How We Share Your Information

Glorious Gangsta® does not sell, rent or exchange your personal information with third parties for commercial purposes.

We may share your data with trusted partners in the following circumstances:

  • Service Providers: We work with third parties who help us operate, provide, maintain, deliver or improve our site, products, services and business operations. We may share your information with service providers for the purposes stated in this policy. Service providers are required by contract to keep data secure and confidential.
  • Business Transfers: If we are acquired by or merged with another company, we may share data with them. We will notify you of any such transfer and give you the option to delete your information if you do not consent.
  • Law Enforcement: We may be required to disclose user information pursuant to lawful requests, such as subpoenas, warrants, or court orders. We cooperate when legally obligated or we believe it is necessary to protect our rights, property and safety.
  • With Your Consent: In all other situations, we will share your personal information only when we have your explicit consent to do so. You can withdraw consent anytime by contacting us.

How We Protect Your Information

Glorious Gangsta® takes data security seriously. We use physical, technical, and administrative safeguards to protect your personal information against unauthorized or unlawful access, use, disclosure, alteration, loss, or destruction.

  • Data is stored on secure servers and isn’t publicly accessible.
  • Account passwords are hashed for security.
  • SSL encryption protects sensitive data transmitted online.
  • Access to data is restricted to authorized personnel on a need-to-know basis.
  • Employees and vendors adhere to strict data privacy policies.
  • We regularly test, audit and upgrade information security controls.

While we follow industry best practices to secure data, no method is ever completely immune from security risks or human error. If you ever suspect a breach, please contact us immediately so we can investigate and notify affected users if applicable.

Your Data Rights and Choices

At Glorious Gangsta®, we believe you should be able to access and control your personal information. We commit to the following data rights:

  • Right to Access: You may request details of your personal data that we hold and processes related to you.
  • Right to Rectification: If your information is inaccurate or incomplete, you have the right to ask us to update or correct it.
  • Right to Erasure: You may request that we delete your personal information, subject to certain exceptions.
  • Right to Restrict Processing: You have the right to restrict how we use your data in some circumstances. We will honor any valid request.
  • Right to Object: You may tell us at any time to stop using your data for direct marketing purposes.
  • Right to Portability: You have the right to ask us to transfer your data to you or another provider.
  • Right to Complain: You have the right to submit a complaint about our privacy practices with the relevant supervisory authority.

To make a request, please contact us using the information below. We will consider and respond to all legitimate requests in a timely manner.

You may opt-out of email marketing communications from Glorious Gangsta® at any time by clicking “unsubscribe” in the footer of any email you receive from us. You may also contact us to opt-out of other forms of marketing communications.

Retention of Your Personal Data

Glorious Gangsta® retains personal information as long as needed to fulfill our contractual or legal obligations, resolve disputes, conclude transactions, allow proper business operation, and provide the services described in this policy.

We may continue processing your data after our service relationship ends for legal, regulatory and auditing purposes. When no longer needed, we securely delete or anonymize your data according to our data retention policy.

Cookies and Website Technologies

Glorious Gangsta® and our marketing, analytics and technology partners use cookies and other technologies to analyze site traffic, understand user engagement, improve your browsing experience, and deliver personalized ad content.

Read our Cookies Policy to learn more about these practices and your choices for managing cookies. By using our website and providing your consent upon request, you permit us to use cookies and other technologies. You can change your preferences anytime.

International Data Transfers

We are headquartered in the UK and all data is stored locally on secure UK servers.

On occasion, we may need to transfer your data internationally when sharing it with trusted service providers or if you use our site or services while visiting a foreign country.

Rest assured your data will remain protected at all times via security safeguards like Standard Contractual Clauses. By using our website and services, you consent to the international transfer of your personal information.

Changes to This Privacy Policy

As our privacy practices evolve, we may need to occasionally update this policy. If we make material changes, we will notify you through our website or by email prior to the changes taking effect. We encourage you to periodically review this page for the current version of our privacy policy.

Thank you for taking the time to understand our privacy policy. We welcome your questions, concerns and suggestions.